Issues & Bugs Feedback Official Choice Feedback

Royalflare Royalflare 2019-08-13 11:20:26 1097
Please leave your comments in this post when you encounter various issues & bugs during the game (include download, install & in-game run)
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Updated at 2019-08-13 11:22:44

I launch the game and it said failed to comunucate to server ??? What

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Me too

I just installed the game. But I can't enter the game.
This notice keeps showing up.

Hi, is this server the same as the previous server? because when creating the nickname of my character he tells me that there is already one equal, and I do have characters on the server on the previous server, thanks

  • User937884
    2019-08-13 11:37:30

    I would like to know also

  • Aprogen games
    2019-08-13 20:47:44

    Thank you for your interest in our game "soulworker ZERO"

    The global SWZ build in TAP is based on one build in English, worldwide users in one server. Hope to enojoy to play with global users.

  • Alla karim
    2019-08-13 22:47:42

    Aprogen game but why we are playing pvp against other Korean players and they are already max lvl si we are always losing why you do that whyyyyyyy

  • Atec
    2019-08-13 23:12:34

    Hi admin thanks for answering, the game is closing constantly, I'm only 15-20 seconds in the lobby, then the game freezes and bounces without giving me any error message, please help me

  • Zcvovick
    2019-08-14 07:50:31

    Same

 welp guess there goes my code :(

what problem?  Can't not download 


I have this problem with the server, what can I do?

Not work

  • Aprogen games
    2019-08-13 20:52:29

    Sorry for the inconvenience. We fixed error that occurred today. If you have some issue, please let me know~ Plz check notice https://www.tap.io/topic/11372 to get gift code for you and your friends~

try to download again good luck👍👍👍


Please fix the server..🙏

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Help

  • Kholiq Idris
    2019-08-13 11:48:17

    look at my post please

  • OniiTama
    2019-08-13 11:51:45

    you app name korea ro eng

  • Kholiq Idris
    2019-08-13 11:53:23

    download tap tap apk English version not korean

  • OniiTama
    2019-08-13 12:13:32

    app game name korean how to load game eng

I cant lunch the game ever time I try to play it kick me out ;/

yeayyyy finally😊😊😊

Currently on maintenace will likely take 1 hour . Damn they sure know how to pi** off there gamers

The game insta close without showing a message

Why i'm still able to play the game? When it already have maintaince?

The game is fully launched or beta?

i cant get into the game and when i touch the main page it says "eFRET_LOING_VERIFY_FAILED"

  • Aprogen games
    2019-08-13 15:38:27

    Hello, I am GM from Aprogen games in Korea.

    We sincerely apologize for the inconvenience

    We accepted this issue and we are trying to our best from fixing it.

    I will get back to you soon.

  • Kevin Clark Lan
    2019-08-26 15:46:34

    it's happening to me now 😭 any solution? 🙏

it says i need the latest apk to play the game, but i can't see the upsate button

  • Aprogen games
    2019-08-13 15:46:10

    Hello, I am GM from Aprogen games in Korea.

    We sincerely apologize for the inconvenience

    Please re-download "Soulworker ZERO" on Tap after deleting APK already installed on your device.

    If the same issue occurs, Please leave new comment here.

    Thank you for your kind understanding.

  • Tito Danny Wica
    2019-08-13 19:02:23

    keep force close in town , setting low graphc still not work

  • 手机用户1108396
    2019-08-13 19:05:30

    thanks

  • Aprogen games
    2019-08-13 20:53:56

    Sorry for the inconvenience, plz give me more detail info including your game nickname, the region you access on and device info. thank you.

How to use the gift package redeem? 

 i am gettting this errror dafuq everything was fime before update , reply me devs.

  • Aprogen games
    2019-08-13 16:54:34

    Hello, I am GM from Aprogen games in Korea.

    We sincerely apologize for the inconvenience

    We already accepted this issue from other players and we are trying to our best from fixing it.

    I will get back to you soon.

hi i'm using emulator, my concern is when i get to store and trying out some costume it gets really blurred even my character is blurred and so dark.

  • Aprogen games
    2019-08-13 20:21:22

    Thank you for your concerns about our game.

    However, This game "Soulworker ZERO" is optimized in Mobile device. So Please understand that its graphics might be blurred in emulators. Please check the notice : https://www.tap.io/topic/11372 to get more gift code that we prepared for SWZ players.

showing white screen🤔🤔why? Help me ...after the logo appears .it show only white screen .

  • Aprogen games
    2019-08-13 20:25:36

    Sorry for the inconvenience, plz send us the screenshot for us to check.

    Thank you.

I can't login, it is always say eFRET_LONG_VERIFY_FAILED
After i am update my app why this problem occur
Please reply me admin

  • Aprogen games
    2019-08-13 16:55:52

    Hello, I am GM from Aprogen games in Korea.

    We sincerely apologize for the inconvenience

    We noticed this issue from other players and we are trying to our best from fixing it now.

    Thank you for your kind understading.

Its not new server, please bring me to new server...

Bug report: you can attack the boss before the cutsence. Play as Erwin.

i stick here please help me

always force close when in the town, but not in the dungeon

  • Aprogen games
    2019-08-13 20:28:22

    Sorry for the inconvenience, plz give me more detail info including your game nickname, region you access on and device info. thank you.

  • Aylanel
    2019-08-13 20:36:39

    Ayanel, Indonesia, Xiaomi Redmi note 3

  • User1480238
    2019-09-23 20:40:53

    Have same problem... playing on PC using MEMU Emulator / Philippines / Nickname: ChaosChild

Always force close in town , already low rate for and setting to the low , still force close

  • Aprogen games
    2019-08-13 20:30:57

    Sorry for the inconvenience, plz give me more detail info including your game nickname, region you access on and device info. thank you.

    Please check notice https://www.tap.io/topic/11372 to get gift code for TAP SWZ players~

Always force close , fix it please

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