Pls help me i got banned

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I got banned for no reason when i wake up i open the game and it suddenly crashed and disconnected when i opened it the its said u have been banned etc
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The user is blocked
The user is blocked
There's no banned for no reason
05/11/2020
User4085580
User4085580
Pls help I got a permanent banned just because i bought something by accident and i wanted my money back and i really love this game plsss help plsss
05/10/2020
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