Pls help

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I got banned for no reason i didnt cheat or hack or do anything wrong in the game i just opened it and play and then it crashed and ehen i opened it i got banned but whyyy i did nothing wrong pls devs reply

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shekani

Sorry, I do not have a problem, but the game banned me 2031 without a problem. Why this year and the text I am the player last island of survival and I shipped the balance of 700 euros Everything is present This is a problem in the game update New means the game in problems I want my wish❌