LoL: Wild Rift - FAQ, Known Issues & Fixes

Source: Riot Games Official Website

Friendly Reminder: for players who were previously in the Philippines Regional Alpha and are joining us again for the Closed Beta, if you didn't uninstall after the Alpha, it is recommended uninstalling and reinstalling the game to avoid potential login issues.

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Known Issues #1 Missing Wild Cores[/b]

Players who buy Wild Cores using web payment while the League of Legends: Wild Rift app is open may not immediately see their purchase reflected in their account. If this happens to you, log out and log back in. That should do it!

If you’re still not seeing the correct number of Wild Cores, confirm that the payment went through by checking your bank/card account.

Should your purchased Wild Cores still not appear in your account, submit a ticket here, and the official help you sort it out!