“Punishing: Gray Raven” Feedback Official Sticky General

Royalflare Royalflare 2019-12-05 14:27:44 2200
# 中文反饋區:https://www.tap.io/topic/67924

⚠️ “Punishing: Gray Raven” now forced to verify Chinese ID
While “Punishing: Gray Raven” finally launched in China, many players around the world experience the game at the same time, the server soon popped like popcorn (maintenance). Since it only shows message in Chinese, I found a lot players cannot understand and try to ask for help.

If you have any translation request, or any issue that you cannot enter or play the game properly (not technical issue), please post with screenshots below. I will try to answer my best.

* Before you post any feedback, check the storage and specification requirement in https://www.tap.io/topic/67647. Sorry I cannot help to technical issues, make sure you can run the game properly.

Alternatively, you can join “Punishing: Gray Raven” Discord and discuss

Updated at 2020-02-07 17:24:34

How come some player have 10k gold while other dont

Trade secret. Don't (not) tell anybody.

  • Ozi
    2019-12-05 15:37:29

    i use Google translator

  • Valentine
    2019-12-05 15:39:10

    The site doesn't support images and it's only semi-accurate.

  • Ozi
    2019-12-05 15:42:31

    not side the app "Google translate"

    and its ok for me

  • Valentine
    2019-12-05 15:48:32

    There are lots of apps. This is a website.

  • Ozi
    2019-12-05 15:49:33

    i wish there was an app that can translate the screen while gaming u know what i mean

Add Reply
For some reason I'm incapable of installing the game said the package got an issue 

  • Royalflare
    2019-12-05 15:49:06

    if cant installed, then

    1. could be storage or permission issue

    2. device not compatible

  • Zach Nur Iman
    2019-12-05 15:50:34

    k thx

What code Val?

Can u Change the language? I can't understand. I hope u help. Thnks

I have a request about that stigmata like. I'd like to request all and also weapon passive skill

  • Royalflare
    2019-12-05 16:01:23

    oh well thats a big work to me. Do you have any specific character or weapon passive skill you want to know? You can post screenshots here I can help you translation.

    Alternatively, Valentine (Hardcore Gamer) on upper floor provides the great app tool: https://translate.yandex.com/ocr, it works for in-game translate

Some of us are having terrible connection to the server (Connection with anything else is fast), do you have a solution of it?

  • Royalflare
    2019-12-05 17:22:48

    for the ping issue, i only can suggest to use VPN, free VPN i suggest Kiwi VPN, UFO VPN (Hong Kong server)

    or you can try UU Booster which has 3 days free trial (better than VPN)

  • Mike Chong
    2019-12-05 19:26:29

    not ping issue but just loading overall, there are even loadings while playing story mode making it unable to control the character, but thanks and will try those VPNs.

  • Royalflare
    2019-12-05 21:25:28

    yes what i said is the same thing, your connection to Chinese server better to use a VPN

not sure what it means but I can't create my own account 

  • Royalflare
    2019-12-05 17:23:38

    it said your username and password cannot contain space or special character

  • Zach Nur Iman
    2019-12-05 21:48:19

    Thx for the help

I lost 10K of money

when english version will release? 

  • Royalflare
    2019-12-05 17:24:06

    not announced yet, please patient

What do you need to do in the second?

  • Royalflare
    2019-12-05 18:22:33

    to disenchant 1 purple equipment

Will the money that has disappeared be returned?

  • Royalflare
    2019-12-05 18:23:09

    it depends on the official compensation, i think they still discuss about it

I would like to have a translation as soon as possible

The account that has been created is permanent or will the account created with the game be deleted?

I think that you probably have to start to making up to events, like Christmas and new year. Even thought translate the game is a crucial act, the events will make the community grow and in fact.this will grow attention to other people. 

  • Royalflare
    2019-12-05 19:01:26

    good suggestion, however this area is where I try to help players with general questions and translation request, it's personal post not related to the official, so im sorry your words may not reach.

Thank you for the help....

Can you help me with this I tried everything even deleting other games. if storage is the problem how much is the total storage needed for this game?

  • Royalflare
    2019-12-05 21:21:48

    you need at least 4gb space, and if you still not installed, then your device may not compatible.

it says application is not installed, what should i do?

Add Reply
Is there a way to see the dialogues again at the beginning of the levels?

I wanted to use a translator to know what the dialogues say but when repeating any level the initial dialogues no longer appear 

  • Royalflare
    2019-12-06 22:30:08

    I agree with you, I also find that the story cannot be reviewed in the previous levels once you pass them. At least in the current OBT. I hope the official will implement this feature in later versions to satisfy the story enthusiasts.

What are the daily missions? 

  • Royalflare
    2019-12-06 22:25:18

    when you complete 1-10, you will unlock in Mission, second area on the left, if you don't know what their meaning, post another comment with screenshot that missions you want to know

Hi again, is it possible to topup? Or it requires China ID

  • Royalflare
    2019-12-06 22:32:20

    yes you can topup but there only three ways, Alipay Wechat and JD pay, all them need account with ID verified. Or you can try to install Alipay app, it has english language for foreign users, it supports a lot country mobile number as well as the international credit cards

  • Mike Chong
    2019-12-06 23:28:15

    I cannot enter the payment page due to the pop up asking for name and identification number, is there a third party way to top up?

  • Royalflare
    2019-12-08 22:31:10

    unfortunately no, and you right you must verify a Chinese ID in your account before you top up in-game, the only way you can google Chinese ID (you should know it's illegal) to finalise your account or just give up the top up and wait for English version.

  • Mike Chong
    2019-12-08 22:31:42

    i see, thank you

Can you translate this part

  • Royalflare
    2019-12-08 22:23:29

    By the translation of this part is called "Construct Legion" and this is the collection of characters you get, when you level them up and increase overall power, you can unlock bonus rewards by checking them in here. (like costumes)

  • Herrscher
    2019-12-08 23:18:03

    Thank you for the info

I have problem to log in the game starting today, i cant enter the game at all and stuck at title screne even with stable internet

  • Royalflare
    2019-12-09 09:56:50

    sorry I cant help you with technical issue like network or hardware, the server is online maybe you can try a VPN

  • Bianca
    2019-12-16 13:39:52

    yeah, i tried vpn and it worked thanks

How do i do this "breakthrough"???

  • Royalflare
    2019-12-09 09:54:31

    increase your maximum level of equipment 3 times, level up them to the current maximum level first and use the required materials to increase the maximum level

Hallo guys it doesn't let me play the game. I do the sign up thing but it writes something in chinese when I press the sign up button i put user name and password and that's it also in the beginning i have an other button to press please help me 

not sure what this means but it wont ket me continue 

I tried to follow the guide for creating an account for this game. But when I tried to sign up for it, there is an error asking to put in a chinese phone number. The guide said that no phone number needed. Am I doing it wrong or?

Hallo there.I asked you to help me and you told me to go where the topic for login is. I would ask for your help if the guidance of the topic was successful -. -. Please read this  and second when you start to to do the registration normally i should have another icon than this one PLEASE HELP ME PLAY THE GAME 

Will this game be translated into English?

  • Royalflare
    2019-12-10 10:21:52

    Kuro Game has no plan make it into English, since Chinese version still faces a lot of issues 😭 be patient and hope it will be


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